Amongst everyone, I'm sure we've all encountered bad experiences with businesses at one point or another. Personally, I just went through a bad experience with one of my favorite clothing stores. I was in Anthropologie exchanging a top I bought online, and was expecting a simple exchange. The top I exchanged was to be delivered to my home, and the shipping was stated to be a maximum of 10 days. To put this story in a nutshell, the top never arrived due to an incorrect adjustment, and no shipping address was added tot he completed order. On top of that, it took eight phone calls to customer service on different occasions to solve the problem. As I'm in retail myself, I personally couldn't believe how many mistakes were made on the order. However, I know patience is key! If I would've made this public on social media I'm almost certain I would've received a response from the company. It's so important for companies to hear out their customers. As Likeab
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